Shipping policy

Shipping & Delivery Policy

Last updated: 25 August 2025

1. Processing Times

  • Orders are usually processed within 1–2 business days (Monday–Friday, excluding UK public holidays).

  • You will receive a confirmation email once your order has been dispatched.

2. UK Delivery

We offer delivery across the United Kingdom. Typical delivery times:

  • Standard Delivery: 2–4 business days.

  • Express Delivery: 1–2 business days (if selected at checkout).

Delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, weather, strikes).

3. International Delivery

We ship internationally to selected countries. Delivery times vary depending on destination and local postal services.

  • Customs duties, import taxes, and handling fees may apply.

  • These charges are the responsibility of the customer and must be paid before delivery is completed.

  • If customs fees are not paid and the parcel is returned to us, we will refund the product price minus any costs we incur.

4. Delivery Costs

Shipping costs are calculated at checkout based on the delivery method and destination.

Occasionally, we may offer free delivery promotions (these will be clearly displayed on our website when available).

5. Tracking

Where available, a tracking number will be provided once your order has been dispatched.

6. Delays & Non-Delivery